Pest control software · Built on Salesforce

Pest Control Scheduling Software

Plan every routine visit, call-out and follow-up from one screen, and get it onto your technicians’ phones in seconds.

ServiceTracker is pest control software built by pest controllers. Its scheduler handles one-off jobs and recurring contracts side by side, so your office team can see the whole week, move work around and know every site is covered. Changes sync straight to the technician’s mobile app, and visit reports go to the customer the moment a job is finished.

Book a demo See pricing (from £63/month)

ServiceTracker Route Planner showing a week of pest control technician routes across the UK with mileage, fuel and CO2 estimates — The ServiceTracker Route Planner: every technician’s week on one map, with driving miles, fuel and CO₂ estimates and suggested reassignments.

What is pest control scheduling software?

Pest control scheduling software plans and tracks every visit your business has to make, so routine inspections, call-outs and follow-ups don’t get missed. It replaces the diary, the wall planner and the spreadsheet with one live schedule shared by the office and the field.

Pest control is harder to schedule than most field service work:

Contracts set the visit frequency. A food factory might need 8 or more routine visits a year, while a domestic customer needs one treatment and a follow-up.
Call-outs can’t wait. An infestation at a restaurant or warehouse has to fit into a diary that’s already full.
Follow-ups are mandatory. Rodenticide treatments, uplift and removal visits and QA visits all have to happen on time.
Not every technician can do every job. Skills, certifications and site inductions decide who can go where.
Auditors check the record. For BRC and other audited sites, a missed visit is a non-conformance, not just a late job.

A busy diary can look efficient while hiding missed follow-ups, rushed inspections and too much time on the road. Good scheduling software shows you the real picture: what’s booked, what’s overdue and who has capacity.

Scheduling features in ServiceTracker

Recurring contracts and one-off jobs together

Set up a contract once and ServiceTracker creates the routine visits at the right frequency for its whole term. One-off jobs, quotes turned into work and seasonal treatments sit in the same schedule, so nothing is planned in two places.

Call-outs, follow-ups and extra visits

Create call-outs, follow-ups, extra visits, QA visits and uplift and removal visits in a few clicks, linked to the right customer, site and contract. Follow-ups keep the treatment history together, ready for the next visit and the next audit.

Calendar and scheduling console

See the week by technician on the calendar and move visits when plans change. The scheduling console lets the office create and allocate jobs and contracts from one screen.

The right technician for every job

Allocate work by location, availability or skill. Holidays, time off, vehicles, skills and certifications are managed in one place, so you only book people who are free and qualified for the site.

Less time on the road

Plan routes and group visits by area to cut travel time between sites, leaving more of the day for billable work.

Instant sync to the mobile app

New jobs and changes reach the technician’s iOS or Android app straight away, with the customer details, site notes and forms they need. The app works offline and syncs when signal returns.

Reminders and alerts

Built-in reminders and automated alerts flag what’s due, overdue or needs action, so the office isn’t chasing paper.

Smart monitoring call-outs

With Green Trap Online sensors, an alert logs activity against the bait point and automatically creates a call-out visit in ServiceTracker. No one has to re-key it.

From visit to report to invoice

When the technician completes the visit, the service report goes to the customer automatically. The visit links through to contract management and invoicing, so completed work gets billed.

How pest control scheduling works in ServiceTracker

Win the work. A quote is accepted or a contract is signed, and the visits are scheduled straight from it.
Plan the week. The office sees every technician’s diary, adds call-outs and follow-ups, and moves work around holidays and skills.
Send it to the field. Jobs land on the technician’s phone with site details, previous findings and the forms for the visit.
Do the visit. The technician records findings, bait point activity, materials used, photos and the customer’s signature, even without signal.
Report and bill. The service report goes to the customer automatically, any recommendations become follow-up actions, and the visit is ready to invoice.

For the office

One live schedule instead of diaries and spreadsheets, and a clear view of what’s overdue.

For technicians

A clear day on their phone, no paperwork to take home, and no driving back and forth across the patch.

For your customers

Visits that happen when they should, and a report in their inbox before the van leaves the car park.

Why pest controllers choose ServiceTracker for scheduling

Built by pest controllers. Contract frequencies, follow-ups, bait points and audit trails are built in, not bolted on to generic job software.
Built on Salesforce. ServiceTracker runs on the world’s leading CRM platform, and we’re an official Salesforce partner. You get enterprise-grade security and reliability, and room to grow from a few vans to a national team.
Audit-ready by default. Every visit, finding and follow-up is recorded against the site, ready for BRC, food industry and contract audits.
AI-ready. ServiceTracker’s MCP connector lets AI assistants work with your scheduling data, such as asking what’s overdue this week.
One system, not five. Scheduling, the mobile app, reports, contracts, invoicing and the customer portal share the same data.
UK-based support and training, with step-by-step scheduling tutorials for your office team.

Planning capacity as well as visits? Read our technician workload planning guide, or see all ServiceTracker features.

Pest control scheduling software FAQs

What is pest control scheduling software?

Software that plans, assigns and tracks pest control visits, including routine contract visits, call-outs and follow-ups, in one shared schedule that the office and technicians both use.

Can ServiceTracker schedule recurring pest control contracts?

Yes. Set the contract and its visit frequency once, and ServiceTracker creates the routine visits for the term. You can still add extra visits, call-outs and follow-ups at any time.

How do emergency call-outs fit into the schedule?

The office creates a call-out against the customer and site, assigns an available technician, and it appears on their phone straight away. With Green Trap Online sensors, call-outs can be created automatically from a sensor alert.

Can I assign jobs by skill or certification?

Yes. Technicians’ skills, certifications, holidays and availability are stored in ServiceTracker, so you can allocate work only to people who are qualified and free.

Does it help reduce travel time?

Yes. You can plan routes and group visits by area so technicians spend less time driving between sites.

Do technicians need signal to see their jobs?

No. The ServiceTracker mobile app for iOS and Android works offline and syncs when the device is back online.

What happens after a visit is completed?

The service report is generated and sent to the customer automatically, follow-up actions are created from any recommendations, and the visit is ready to invoice.

Is ServiceTracker suitable for small pest control businesses?

Yes. Plans start from £63 a month, and the same system scales up to large multi-branch teams.

How long does it take to get started?

The system is ready as soon as you sign up, and you can import your own customers, sites and contracts using our data import tools. Our team helps you plan go-live.

Is my data secure?

ServiceTracker is built on Salesforce, so your data is protected by the same security used by large enterprises around the world.