Pest control software · Built on Salesforce

Pest Control Resource Management

Your people, skills, certificates and vehicles, all in one place and linked to the work.

ServiceTracker keeps a full record for every technician and resource: start date, skills, certifications, vehicles, absences, meetings, events and activity. Because it sits alongside your scheduling, the right person with the right skills is sent to the right job.

Expiring certificates, vehicle checks, holidays and sickness are all visible to the office, so nothing gets missed and nobody is booked when they are not available.

Book a demo See pricing (from £63/month)

ServiceTracker Route Planner showing a week of pest control technician routes across the UK with mileage, fuel and CO2 estimates — The ServiceTracker Route Planner: every technician’s week on one map, with driving miles, fuel and CO₂ estimates and suggested reassignments.

Everything about your team, in one place

Resource management in ServiceTracker covers the HR and operational side of running a pest control team:

People: start date, role, territory, home location and contact details.
Skills: the services each technician can carry out, matched to the skills a job needs.
Certifications: qualifications and cards, with expiry dates and reminders.
Vehicles: assigned vehicles, vehicle checks, mileage and maintenance.
Availability: holidays, sickness, training, meetings, events and breaks.
Activity: visits completed, time on site and job location history.

Resource management features

Skills matching

Record skills and requirements, so jobs go to technicians qualified to do them.

Certificates and expiry

Track certifications and get reminded before they expire.

Vehicles and fleet

Assign vehicles, record vehicle checks, mileage and maintenance from the app.

Holidays and sickness

Record absences so the schedule always reflects who is available.

Events and meetings

Add meetings, training, breaks and other events to each technician’s diary.

Location history

See where each technician checked in on every job, with GPS recorded at the job, not live tracking.

See resource management in ServiceTracker

Short videos from our ServiceTracker training library.

Vehicle Checks

Create and Manage Events / Breaks

How resource management works

Set up. Add each technician with their start date, skills, certificates and vehicle.
Plan. Record holidays, sickness, training and meetings.
Schedule. ServiceTracker matches jobs to available, qualified technicians.
Track. Vehicle checks, visits and job locations are recorded as the team works.
Report. Build reports and dashboards on productivity, absence, certificates and fleet.

For managers

Know who is available, qualified and equipped for every job.

For HR and admin

Certificates, absences and start dates in one place, with reminders.

For technicians

A clear diary, the right jobs and a vehicle that is checked and ready.

Why resource management matters

Your technicians are your biggest asset. Linking HR, skills, vehicles and availability to the work itself means fewer scheduling mistakes, no expired certificates on site and a clear record for audits and customers.