SCHEDULING tutorials

Plan smarter, schedule faster and keep your field teams running efficiently. Our Scheduling tutorials will show you how to make the most of ServiceTracker's powerful scheduling tools, from creating one-off appointments to managing recurring service contracts and allocating work to the right technician. These step-by-step videos are designed to help dispatchers and office teams streamline their daily planning while improving customer service.

Learn how to create schedules, assign technicians, manage calendars, optimise routes, reschedule visits, handle emergency call-outs and keep your mobile workforce up to date in real time. Whether you're planning a single day's workload or managing thousands of recurring visits, these tutorials will help you schedule with confidence and maximise productivity.

From a single scheduling screen, you can plan recurring work, assign the most suitable technician, optimise travel time, manage emergency call-outs and instantly synchronise changes to your team's mobile devices.

Amending Schedules in ServiceTracker

Using the ServiceTracker Calendar

Creating new Schedules (Jobs and Contracts)

Using the ServiceTracker Console

Creating Call Outs, Follow Ups, Extra Visits, QA Visits, Uplift and Removal Visits in ServiceTracker

How to reset Visit numbering in bulk (i.e. Visit 1 of X)