Pest control software · Built on Salesforce

Pest Control Service Reports

Professional service reports, generated on site and built exactly the way you want them.

When a technician completes a visit in the ServiceTracker app, the service report is generated straight away and emailed to the customer automatically. No typing up in the evening, and no reports going out days later.

Every report is fully customisable. Choose the sections, fields, wording, logos and layout, and create different reports for different visit types, customers or industries. Add your own fields with drag and drop, and they appear in the app and on the report without any coding.

Book a demo See pricing (from £63/month)

ServiceTracker pest control treatment report showing site address, visit details, pests observed, health and safety risk assessment and hygiene, proofing and risk ratings — A ServiceTracker treatment report: site, visit and technician details, pests observed, risk assessment and hygiene, proofing and risk ratings. It is emailed to your customer automatically when the visit is completed.

Outstanding actions on a ServiceTracker pest control report showing action number, risk rating, due date, type and the corrective action required — Outstanding actions carried on the same report: each one has a risk rating, due date, type and clear instructions, so auditors can see corrective actions are tracked to completion.

What goes on a ServiceTracker service report?

Reports can include whatever your customers and auditors need, for example:

Site, visit, contract and technician details.
Pests observed, treatments carried out and materials used.
Health and safety risk assessments.
Hygiene, proofing and risk ratings.
Inspection results and analysis for every monitoring point.
Outstanding actions and recommendations, with photos.
Customer and technician signatures.

How customisable are the reports?

Your branding

Your logo, colours, contact details and wording on every report.

Your sections

Choose which sections appear, in what order, for each type of visit.

Your fields

Add custom fields and questions with drag and drop, with no coding.

Different reports for different work

Separate layouts for routine visits, call-outs, EFK servicing, bird work, surveys and high-spec BRC visits.

Photos and signatures

Include photos, signatures and timestamps as evidence.

Sent automatically

Reports are emailed to the right contacts when the visit is completed, and stored in the customer portal.

See service reports in ServiceTracker

Short videos from our ServiceTracker training library.

High Spec / BRC Reporting

Using the Paperclip / View Previous Reports

From visit to report

Inspect. The technician completes the inspection in the app, online or offline.
Record. Findings, treatments, photos, actions and signatures are captured on site.
Generate. The report is produced instantly in your chosen layout.
Send. It is emailed to the customer automatically.
Store. Every report is kept against the site and available in the portal.

For technicians

No paperwork: the report is done when the visit is done.

For the office

Consistent, accurate reports with no chasing or typing up.

For your customers

Clear, professional reports the same day, ready for any audit.

Why customisable reports matter

Every customer and every auditor wants something slightly different. With ServiceTracker you are not stuck with a fixed template: you can shape reports for food manufacturers, retailers, housing, facilities management or any other sector, and change them as requirements change.