Pest control software · Built on Salesforce
Pest Control Mobile App
Everything your technicians need on site, in the palm of their hand, even without signal.
The ServiceTracker mobile app gives technicians their day’s jobs, customer history and site plans, plus inspections, photos, signatures, recommendations, materials, quotations and invoices. It’s available for iPhone and Android.
Work carries on offline in basements, warehouses and rural sites, and everything syncs back to the office when signal returns. Service reports are generated as soon as the visit is complete and can be emailed to the customer automatically.
See the ServiceTracker mobile app in action
Short training videos from our technicians’ guide to the app. There are more in our mobile app tutorials.
Navigating the ServiceTracker Mobile App
Planning your day / Route Planning
Inspections and Analysis
Completing Visits
What should a pest control app do?
A pest control app replaces the clipboard, the job sheet and the evening paperwork. Technicians complete the visit on their phone, and the office sees it straight away.
A good pest control app should:
- Show the day clearly, with job details, site notes and customer history.
- Guide the inspection, point by point, with the right forms for the job.
- Capture evidence: photos, signatures, materials used and findings.
- Work without signal, because a lot of pest control happens underground or in plant rooms.
- Produce the report on the spot, so the customer has it before the van leaves.
Mobile app features
Plan the day
See the day’s schedule, plan your route and navigate to customer locations.
Job details and history
Customer details, site notes, previous findings and site plans for every job.
Inspections and analysis
Complete structured inspections and record findings point by point.
QR code and barcode scanning
Scan control points for direct access to their records, with time, date and location logged.
Photos and signatures
Add as many photos as you need, and capture the customer’s signature or record that no customer was present.
Materials and products
Record materials and products used for accurate stock, compliance and COSHH records.
Quotations and invoices
Create quotations and invoices on site, so extra work and payments don’t wait for the office.
Call-outs and vehicle checks
Create call-outs from the field and complete vehicle checks in the app.
Offline working
Keep working with poor or no signal. Data is sent to the server automatically when you’re back online.
A visit in the ServiceTracker app
- Start the day. Open the app to see the day’s jobs and plan the route.
- Arrive on site. Review the site plan, previous findings and any outstanding actions.
- Inspect. Scan each point, record findings, add photos and note materials used.
- Recommend. Raise recommendations or quotations for proofing and extra work.
- Sign off. Capture the customer’s signature, and the service report is generated and sent automatically.
For technicians
A clear day, guided inspections and no paperwork to take home.
For the office
Real-time updates as visits are completed, with no re-keying.
For customers
A professional report in their inbox as soon as the visit ends.
Why technicians like the ServiceTracker app
- Built by pest controllers. Monitoring points, follow-ups, recommendations and audit trails are built in, not bolted on to generic job software.
- Built on Salesforce. ServiceTracker runs on the world’s leading CRM platform, and we’re an official Salesforce partner.
- One system, not five. Scheduling, the mobile app, reports, contracts, invoicing and the customer portal all share the same data.
- Customisable without coding. Add your own fields and screens with drag and drop, and the changes appear in the app automatically.
Related: offline working · QR code monitoring · scheduling software · mobile app tutorials · all features
Pest control mobile app FAQs
Does ServiceTracker work on iPhone and Android?
Yes. There are mobile apps for iPhone and Android, available from your phone’s app store.
Does the app work offline?
Yes. The app works offline in poor signal areas, and all data is sent to the server when you’re back online.
Can technicians take photos?
Yes. Upload as many photos as you like. They appear in the service report and are available to customers in actions and inspections.
Can the app capture signatures?
Yes. Capture the customer’s signature, or record that no customer was present on site.
Can technicians scan QR codes and barcodes?
Yes. The app scans QR codes and barcodes for direct access to control points, logging the location, date and time.
Can technicians create quotes and invoices on site?
Yes. Quotations and invoices can be created from the mobile app.
Are service reports sent automatically?
Yes. You can email reports automatically for every visit, or only when there is pest activity, an escalation or recommendations.
Can I add my own fields to the app?
Yes. ServiceTracker is customisable with drag and drop, and changes update on the mobile app with no coding.
Put ServiceTracker in your technicians’ hands
Book a demo, or start a 30-day free trial and try the app on your own phone.