On Friday 18th November, ServiceTracker attended Wales’s most hotly contested and prestigious business awards ceremony, hosted by BBC's Jamie Owen. We were up against some well established and truly amazing finalists but in the end there could ...
Top 7 challenges encountered by a growing Service Management Business
We have spoken to many Service Management companies over the past 3 years and have created a list of the top 7 challenges faced with systems and process and ultimately the difficulty in managing a service management business. Top 7 challenges ...
ServiceTracker At PestTech 2016
ServiceTracker had a fantastic time at PestTech 2016 yesterday. We hosted a break-out session in the morning entitled "Pest Systems that truly manage your business" which brought in an above average crowd and allowed us to demonstrate the power and bene ...
Introducing ServiceTracker Lite™
ServiceTracker is a complete end-to-end system that can manage your entire business from an initial quotation/risk assessments right through to an invoice with all the bells and whistles in-between. We appreciate that a full scale system such as this is ...
10 Tools That Will Make Your Customers’ Lives Easier
Many companies are offering their customers superior customer service through the use of engagement tools that encourage them to have greater interaction with their brand. This is a smart strategy, considering consumer-to-consumer word of mouth genera ...
Run your business from your smart phone
It feels like it happened overnight, but you really can run your business from your mobile with ServiceTracker. Using just your phone you are able to see all the key metrics for your business, all the quotations in your pipeline, how your service team ...
Scalable Systems with ServiceTracker
For the last sixteen years Salesforce.com has been a cloud computing pioneer and evangelist. Their mission is to help the world shift from mainframe to client-server, to the Cloud. This shift to cloud computing has triggered more innovation in the form ...
Success with the ServiceTracker Customer Portal
I’d like to take you on a journey to show you how you can connect with your customers in a whole new way, increase the size of your business, save money, win new contracts and exceed customer expectations all via the ServiceTracker Cus ...
Customer Success Story from Safeguard Pest Control, part of the Orkin Rollins group
Tim Sheehan, Managing Director, Safeguard Pest Control I thoroughly recommend ServiceTracker as the system of choice within the Pest Control industry. Once fully deployed, you will see a significant improvement in the w ...
Changing your systems and processes
Let’s Face it… Changing your technology, the backbone of your business and the way that things have always been done can be quite scary for many people and for many reasons. Most of the time an aversion to change goes hand in hand with a want to protect ...