Pest control software · Built on Salesforce
BRC Audit Pest Control Software
Every record a BRC auditor asks for, organised and ready in seconds.
BRC audits need accurate documentation, evidence of pest management activity and clear reporting. ServiceTracker keeps it all in one place, so audit preparation takes minutes instead of days.
Service reports, site plans, monitoring point records, trend analysis, corrective actions, risk assessments and safety documents are stored against each site. You and your customer can pull them up instantly, in the office, on site or through the customer portal.
Watch: BRC and high-spec reporting in ServiceTracker
A short walkthrough from our technician training videos showing how high-spec and BRC visits are recorded on the mobile app and turned into audit-ready reports.
High Spec / BRC Reporting
What does BRC audit software need to do?
Food manufacturers, packers and warehouses audited to BRCGS standards rely on their pest control contractor for evidence. When the auditor arrives, your customer needs to show the pest control programme is working and fully recorded.
During an audit you may need to provide:
- Service reports for every visit
- Current site plans showing every monitoring point
- Monitoring point records and trend analysis
- Corrective actions and recommendations, and proof they were completed
- Technician qualifications
- Risk assessments and safety documentation such as COSHH data and Safety Data Sheets
Paper files and spreadsheets make that slow and risky. Pest control software built for audits keeps it complete, current and easy to find.
Audit features in ServiceTracker
Digital monitoring point inspections
Technicians record each monitoring point digitally, with QR and barcode scanning for proof that every point was checked.
Historical service reports
Every visit produces a service report stored against the site, so the full history is always available.
Trend analysis
Show pest activity over time with graphs and data lists, ideal for BRC customers and internal reviews.
Biologist reporting
Generate audit-standard reports for sites with strict compliance needs, populated automatically with visit data, trends and recommendations.
Corrective actions and recommendations
Raise actions from site findings, assign them and track them to completion, with automated alerts so nothing slips.
Photo evidence
Technicians attach photos to inspections, actions and reports as evidence.
Document management
Store insurance, certificates, COSHH records, Safety Data Sheets, site maps and contracts within the system.
Technician qualifications
Record skills and certifications, so you can show auditors who attended and that they were qualified.
Customer document portal
Give customers secure 24/7 access to reports, trend analysis, action plans and documents, ready to show the auditor.
How ServiceTracker keeps you audit-ready
- Before the audit: check visits are up to date, recommendations are complete, outstanding actions are reviewed, site plans are current and monitoring points match the physical site.
- During the audit: use the customer portal or reports to show compliance instantly, without searching through paper files.
- After the audit: record any findings as actions, assign them and track them to completion.
For your customers
Everything their auditor needs, available any time through the portal.
For your technicians
Structured inspections that capture the right evidence first time.
For your office
No more building audit packs from paper files and email attachments.
Why food industry pest controllers choose ServiceTracker
- Built by pest controllers. Monitoring points, follow-ups, recommendations and audit trails are built in, not bolted on to generic job software.
- Built on Salesforce. ServiceTracker runs on the world’s leading CRM platform, and we’re an official Salesforce partner.
- One system, not five. Scheduling, the mobile app, reports, contracts, invoicing and the customer portal all share the same data.
- Built for complex sites. Large sites with hundreds of monitoring points, site plans and multiple areas are handled with ease.
Related: QR code monitoring · customer portal · preparing for BRC audits · CRRU compliance
BRC audit pest control software FAQs
What do BRC auditors look for from pest control?
Typically service reports, current site plans, monitoring point records, trend analysis, corrective actions, technician qualifications, risk assessments and safety documentation.
How does ServiceTracker help with BRC audits?
It stores all audit information electronically against each site, so you can retrieve reports, trend analysis, actions and documents quickly or share them through the customer portal.
Can customers access their records before an audit?
Yes. The customer portal gives secure 24/7 access to visit reports, trend analysis, action plans and documents.
Can I produce trend analysis reports?
Yes. Trend reports show pest activity graphically and can be emailed to customers or shown on the portal.
Can I store COSHH and Safety Data Sheets?
Yes. Store COSHH records, Safety Data Sheets, insurance, certificates and site maps, and share them with customers through the portal.
How are corrective actions tracked?
Actions and recommendations are raised from site findings and tracked to completion, with automated alerts for anything outstanding.
Can I prove every monitoring point was checked?
Yes. Technicians can scan QR codes or barcodes on each point, which logs the time, date, location and technician.
Can I customise the service report?
Yes. The standard service report can be tailored to your requirements, including replicating your existing report.
Make your next BRC audit the easy part
Book a demo and we’ll show you how a full audit pack comes together in ServiceTracker.