security tutorials
Keep your ServiceTracker system secure with our easy-to-follow security tutorials. These videos guide you through the essential security settings that help protect your users, customer data and business systems. Learn how to configure Multi-Factor Authentication (MFA), set up DKIM email authentication, create secure password policies and implement recommended security best practices.
Whether you're setting up a new system or reviewing your existing security, our step-by-step guides make it simple to strengthen your environment, improve email deliverability and ensure only authorised users have access to your ServiceTracker system.
Built on the trusted Salesforce platform, these tutorials help you implement recommended security settings and follow recognised cyber security best practices.
Connecting ServiceTracker to Salesforce Authenticator for MFA (Multi-factor Authentication)
Setting a Passkey when you login as System Administrators or High Privilege users
Setting up DKIM within your ServiceTracker environment and Domain Server
Creating Password Policies in Salesforce and ensuring password strength meets your business needs.