Keyboard Shortcuts

Although many ServiceTracker users primarily work with a mouse, keyboard shortcuts can significantly speed up everyday tasks and improve productivity.

Why Use Keyboard Shortcuts?

Using your keyboard can help you:

• Work faster

• Reduce repetitive mouse clicks

• Navigate records more efficiently

• Improve productivity

• Stay focused

Even learning a handful of shortcuts can save hours over the course of a year.

Useful Browser Shortcuts

ShortcutActionCtrl + FFind text on the current pageCtrl + PPrintCtrl + SSave (where supported)Ctrl + RRefresh pageCtrl + LJump to address barCtrl + TNew browser tabCtrl + WClose current tabCtrl + TabSwitch tabsCtrl + +Zoom InCtrl + -Zoom Out

Salesforce Shortcuts

If enabled within Salesforce:

• G then H – Home

• G then A – Accounts

• G then C – Contacts

• G then R – Reports

Availability may vary depending on your Salesforce configuration.

Form Entry Tips

When completing records:

• Use Tab to move to the next field.

• Use Shift + Tab to move backwards.

• Press Enter only where appropriate.

• Avoid repeatedly using the mouse between fields.

Save Time Every Day

Learning just a few shortcuts can reduce hundreds of unnecessary mouse clicks every day, allowing you to spend more time serving customers.

Pro Tip

Bookmark this guide and revisit it regularly as you become more familiar with the system.