documents and materials / prep tutorials

Keep your documents organised and your technicians fully prepared. Our Documents & Materials Prep tutorials show you how to manage company documents, upload safety information, organise customer files and prepare the materials your team needs before attending site. These step-by-step videos help you reduce paperwork, improve compliance and ensure technicians always have access to the latest information.

Learn how to upload and manage documents, organise folders, assign materials to jobs, maintain Safety Data Sheets (SDS), and ensure important information is available through both the office and mobile app. By centralising your documents and preparation processes, ServiceTracker helps your team work more efficiently while delivering a consistent, professional service to every customer.

Store everything from Safety Data Sheets (SDS) and COSHH information to customer documents, certificates and preparation notes in one place, giving your office team and field technicians instant access whenever they need it.

Managing Prep and Waste

Managing Prep and Waste - Making Prep inactive, deleting Prep and creating new records

Managing Client Attachments in ServiceTracker

How to upload standard / shared documents to ServiceTracker

How to add Safety Data Sheets to the Prep items (Materials, Pesticides etc)