Creating Better Service Reports

Professional service reports demonstrate the quality of your work and provide valuable evidence for customers and auditors. ServiceTracker helps produce clear, consistent and informative reports directly from the field.

What Makes a Good Report?

A high-quality report should include:

• Work completed

• Pest activity

• Recommendations

• Chemicals used

• Risk assessments

• Photographs

• Technician signature

• Customer signature

Use Standard Templates

Standard report templates ensure every technician records information consistently.

Add Photographs

Photographs provide visual evidence of:

• Pest activity

• Proofing work

• Damage

• Recommendations

• Completed actions

Record Recommendations

Include clear, practical recommendations that help customers reduce future pest risks.

Include Compliance Information

Reports can include:

• COSHH information

• Safety data sheets

• Risk assessments

• Technician qualifications

• Company documents

Deliver Reports Automatically

Reports can be emailed immediately after completion or accessed through the customer portal.

Summary

Clear, professional reports increase customer confidence, reduce follow-up questions and support compliance requirements.