alerts and service report tutorials

Keep customers informed and deliver professional service reports automatically. Our Alerts & Service Reports tutorials show you how to configure automated notifications, customise electronic service reports and ensure the right information reaches the right people at exactly the right time. Whether you're sending reports after every visit or only when specific conditions are met, these step-by-step videos make it easy to streamline customer communication.

Learn how to create customised service reports, configure email alerts, automate report delivery, capture signatures, include photographs and recommendations, and tailor report layouts to suit your business. These tutorials will help you reduce administration, improve customer satisfaction and provide clear, professional documentation for every visit.

Automatically email service reports based on your own rules—for every visit, only when pest activity is found, when actions or recommendations are raised, or when issues need escalating.