For the last sixteen years Salesforce.com has been a cloud computing pioneer and evangelist. Their mission is to help the world shift from mainframe to client-server, to the Cloud. This shift to cloud computing has triggered more innovation in the form ...
Success with the ServiceTracker Customer Portal
I’d like to take you on a journey to show you how you can connect with your customers in a whole new way, increase the size of your business, save money, win new contracts and exceed customer expectations all via the ServiceTracker Cus ...
Customer Success Story from Safeguard Pest Control, part of the Orkin Rollins group
Tim Sheehan, Managing Director, Safeguard Pest Control I thoroughly recommend ServiceTracker as the system of choice within the Pest Control industry. Once fully deployed, you will see a significant improvement in the w ...
Changing your systems and processes
Let’s Face it… Changing your technology, the backbone of your business and the way that things have always been done can be quite scary for many people and for many reasons. Most of the time an aversion to change goes hand in hand with a want to protect ...
Over 1000 Plugins Available for ServiceTracker with Salesforce.com
ServiceTracker is a Service Management & Operations application built on the force.com platform and directly integrated with the Worlds #1 CRM Solution, Salesforce.com. When you purchase a ServiceTracker Licence not only do you get access to some o ...
Best practices when moving your operations data to a new home
One of the most important and, very often, labour intensive tasks when moving operational systems is your data migration. This is usually due to the sheer volume of data being moved between systems and also the cleanup of the data prior to importing it. ...
People, Process, Technology (PPT) Three Elements for Successful business Transformation
When engaging with new or prospective clients, ServiceTracker has seen a huge focus on Technology alone when it comes to improving business performance and operations. Often the thought is “throw technology at it and things will get better” however in ou ...
10 reasons to take a serious look at replacing your current operations system
Your back office operations system is the backbone of your business. You need a system that provides the functionality necessary to run your business easily, it must be convenient for the users and deliver a competitive advantage. The system you have in ...
ServiceTracker Teams up with Pulsion Technology
An end-to-end business solution for the Water Hygiene Industry ServiceTracker and Pulsion Technology (Konformance) have worked in the Water Hygiene & Treatment industry for many years and understand the challenges you face with systems ...
Introducing Work Orders
In ServiceTracker, a Work Order is similar to a Quotation or Invoice in terms of layout and functionality but the specific purpose is to link multiple products, visit descriptions and values to a schedule for assignment to a technician out in the field. ...